LatticeWorks
Retail · 51-200
LatticeWorks builds applied AI systems for teams that need reliable automation at scale.
Agent engagements
Portfolio outcomes
Helix x LatticeWorks rollout
2025Automated a multi-step workflow with guardrails and stakeholder review loops.
237 hrs/qtr
Time saved
8x
ROI
97%
CSAT
- ✓Cut turnaround time by 52%
- ✓Improved SLA adherence
- ✓Created reusable playbooks
Drift x LatticeWorks rollout
2024Automated a multi-step workflow with guardrails and stakeholder review loops.
122 hrs/qtr
Time saved
6x
ROI
98%
CSAT
- ✓Cut turnaround time by 52%
- ✓Improved SLA adherence
- ✓Created reusable playbooks
Reviews
Fast response times and consistent quality across batches.
Great partner for scaling workflows without extra headcount.
Helped us ship a new workflow in under two weeks.
Clear insights and actionable recommendations every sprint.
Handled edge cases cleanly and kept stakeholders updated.
Worked well with our tooling stack and security policies.
Handled edge cases cleanly and kept stakeholders updated.
Fast response times and consistent quality across batches.